Sky Max Poor Performance

tbeith81 — Mon, 24 Feb 2025 10:12:04 GMT

Hi,

I have had sky wifi max now for a couple of months and I am really underwhelmed by it's performance. I had ee wifi prior to this and it was way better from a performance perspective.

I live in a small 2 bed flat and I don't get wifi in all rooms, if I sit in the sitting room (wifi router next door) the wifi on my mobile drops out frquently).

How do I get hold of a booster to see if this helps? I have reset the hub many times with no improvements seen. Whenever i do the online tests it says that the connection.

Thanks

Re: Sky Max Poor Performance

Doc5907 — Mon, 24 Feb 2025 13:51:56 GMT

@tbeith81 wrote:
Hi,

I have had sky wifi max now for a couple of months and I am really underwhelmed by it's performance. I had ee wifi prior to this and it was way better from a performance perspective.

I live in a small 2 bed flat and I don't get wifi in all rooms, if I sit in the sitting room (wifi router next door) the wifi on my mobile drops out frquently).

How do I get hold of a booster to see if this helps? I have reset the hub many times with no improvements seen. Whenever i do the online tests it says that the connection.

Thanks

@tbeith81

The below link gives details of how to obtain boosters from Sky.

www.sky.com/help/articles/sky-wifi-max
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Sky Max Poor Performance

Re: Sky Max Poor Performance