https://helpforum.sky.com/t5/Broadband/Broadband-problem-outside-my-premises/m-p/4920859#M469494 <P>Thanks that method did work eventually. (Perhaps it works for all automated lines...?)<span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 24 Feb 2025 12:59:48 GMT Jon137 2025-02-24T12:59:48Z https://helpforum.sky.com/t5/Broadband/Broadband-problem-outside-my-premises/m-p/4920627#M469440 <P>My internet connection drops out periodically for a minute or so. I did all the checks and an engineer came and checked everything. HE TRACED THE FAULT TO OUTSIDE MY PREMISES. Quite specifically located. But he said he couldn't fix it there and then and that he would refer it up. Problem still persists. Any phonecalls just want to run the same tests every time.</P> Mon, 24 Feb 2025 09:56:07 GMT https://helpforum.sky.com/t5/Broadband/Broadband-problem-outside-my-premises/m-p/4920627#M469440 Jon137 2025-02-24T09:56:07Z https://helpforum.sky.com/t5/Broadband/Broadband-problem-outside-my-premises/m-p/4920649#M469446 <P>When phoning Sky to chase them up about this which you will need to do say nothing if asked anything by the bot.</P> Mon, 24 Feb 2025 10:15:26 GMT https://helpforum.sky.com/t5/Broadband/Broadband-problem-outside-my-premises/m-p/4920649#M469446 caesarome 2025-02-24T10:15:26Z https://helpforum.sky.com/t5/Broadband/Broadband-problem-outside-my-premises/m-p/4920859#M469494 <P>Thanks that method did work eventually. (Perhaps it works for all automated lines...?)<span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 24 Feb 2025 12:59:48 GMT https://helpforum.sky.com/t5/Broadband/Broadband-problem-outside-my-premises/m-p/4920859#M469494 Jon137 2025-02-24T12:59:48Z