topic Re: CANCEL AN ENGINEER VISIT in Broadband

CANCEL AN ENGINEER VISIT

Praful1 — Mon, 24 Feb 2025 12:09:07 GMT

I WOULD LIKE TO CAN AN ENGINEER VISIT OF TOMORROW 25TH FEB. HOW DO I DO THIS???

PAT

Re: CANCEL AN ENGINEER VISIT

Daniel0210 — Mon, 24 Feb 2025 12:14:49 GMT

@Praful1

You need to call Sky. See this link.

https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment

Note the £25 charge for a late change.

Re: CANCEL AN ENGINEER VISIT

GD1 — Mon, 24 Feb 2025 12:15:09 GMT

@Praful1 If you can't do it via order tracking https://www.sky.com/ordertracking you 'll need to call.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.