topic Re: Wifi not working on mobile in Broadband

Wifi not working on mobile

Katie_30 — Sun, 23 Feb 2025 13:43:40 GMT

It keeps saying connectuon failed on my mobile when trying to connect to my wifi, it has been like this for a day now...can you help fix it please

Re: Wifi not working on mobile

Mr+Flibbles+86 — Mon, 24 Feb 2025 08:44:09 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Wifi not working on mobile

Tom-W19 — Wed, 26 Feb 2025 09:36:32 GMT

Hi @Katie_30

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.