topic IP Address not being assigned to second TV in Broadband

IP Address not being assigned to second TV

Catt1 — Sun, 23 Feb 2025 13:53:32 GMT

Hi, I am trying to connect my second smart TV via wifi and it is not assigning an IP address, therefore not connecting.

I tried the live chat on Sky's homepage but could not pass the bot.

Re: IP Address not being assigned to second TV

Chrisee — Sun, 23 Feb 2025 16:54:32 GMT

@Catt1 first check the TV has joined the Sky WiFi network as there can be issues with the newer white Sky hub and some mainly Samsung TVs only connecting if the WiFi security setting in the hubs advanced settings is changed from WPA3-T to WPA2.

If the TV is networked check that it is set to get its settings automatically from the Sky hub.

Re: IP Address not being assigned to second TV

Catt1 — Thu, 27 Feb 2025 19:29:08 GMT

Thanks, I am almost there, however now it seems it is asking for a DNS server, however on the hub settings it says NA.

So I google it and it says to try 1.1.1.1 or 8.8.8.8. or 8.8.4.4. but it is not working, do you have a suggestion, please?

Thanks in advance