topic WiFi constantly cutting out in Broadband

WiFi constantly cutting out

Famalam1 — Sun, 23 Feb 2025 13:40:12 GMT

WiFi is constantly cutting out, like every 10 minutes. My WiFi checker tells me there's an issue and then when I click let's fix this it tells me everything is ok. Paying £46 a month for this is infuriating, it's been like this for a couple of weeks and then works fine for a few days.

Re: WiFi constantly cutting out

Mr+Flibbles+86 — Mon, 24 Feb 2025 08:42:13 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WiFi constantly cutting out

Tom-W19 — Wed, 26 Feb 2025 09:35:54 GMT

Hi @Famalam1

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.