topic Re: Sky Max Broadband not connecting to Cisco VPN in Broadband

Sky Max Broadband not connecting to Cisco VPN

myskykeepsdroppin — Wed, 19 Feb 2025 15:14:25 GMT

My Sky Max Broadband works well. No issues here.

However whenever I load my Cisco VPN my connectivity is lost. I've been told to change my Broadband router channel, but cannot see how.

Re: Sky Max Broadband not connecting to Cisco VPN

TimmyBGood — Wed, 19 Feb 2025 17:44:56 GMT

@myskykeepsdroppin

Changing channel won't be a solution.

https://helpforum.sky.com/t5/Broadband/Having-problems-with-a-3rd-party-VPN-and-have-a-Hub-6/td-p/4828185

Re: Sky Max Broadband not connecting to Cisco VPN

Lisa-P1987 — Thu, 20 Feb 2025 10:24:34 GMT

Thanks for escalating this. We’ve sent myskykeepsdroppin an invite to chat.

Re: Sky Max Broadband not connecting to Cisco VPN

Addie15 — Sat, 22 Feb 2025 10:30:30 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.