topic Issue with Broadband Speed in Broadband

topic Issue with Broadband Speed in Broadband https://helpforum.sky.com/t5/Broadband/Issue-with-Broadband-Speed/m-p/4918742#M468909 <UL><LI><P><SPAN>Dear Sky Support,</SPAN></P><P> </P><P><SPAN>I am experiencing issues with my broadband connection. When I checked using the Sky app, I received the following message:</SPAN></P><P> </P><P><SPAN>It looks like you have a problem with your broadband. The speed to your hub is poor (41.8 Mb/s)</SPAN></P><P> </P><P><SPAN>Could you please look into this and help me resolve the issue?</SPAN></P><P> </P><P><SPAN>Thank you.</SPAN></P></LI></UL> Sat, 22 Feb 2025 02:54:15 GMT darius3 2025-02-22T02:54:15Z Issue with Broadband Speed https://helpforum.sky.com/t5/Broadband/Issue-with-Broadband-Speed/m-p/4918742#M468909 <UL><LI><P><SPAN>Dear Sky Support,</SPAN></P><P> </P><P><SPAN>I am experiencing issues with my broadband connection. When I checked using the Sky app, I received the following message:</SPAN></P><P> </P><P><SPAN>It looks like you have a problem with your broadband. The speed to your hub is poor (41.8 Mb/s)</SPAN></P><P> </P><P><SPAN>Could you please look into this and help me resolve the issue?</SPAN></P><P> </P><P><SPAN>Thank you.</SPAN></P></LI></UL> Sat, 22 Feb 2025 02:54:15 GMT https://helpforum.sky.com/t5/Broadband/Issue-with-Broadband-Speed/m-p/4918742#M468909 darius3 2025-02-22T02:54:15Z Re: Issue with Broadband Speed https://helpforum.sky.com/t5/Broadband/Issue-with-Broadband-Speed/m-p/4918744#M468911 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4319649">@darius3</a> </P> <P> </P> <P>When you run the service checker does it give you the option of booking an engineer</P> <P> </P> <P>If you have a black hub could you post your router stats as shown below</P> <P> </P> <P><A href="https://helpforum.sky.com/t5/Broadband-Talk/How-to-read-your-Sky-Hub-statistics/ba-p/3645346" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/How-to-read-your-Sky-Hub-statistics/ba-p/3645346</A></P> Sat, 22 Feb 2025 03:13:00 GMT https://helpforum.sky.com/t5/Broadband/Issue-with-Broadband-Speed/m-p/4918744#M468911 cookiemonsteruk 2025-02-22T03:13:00Z