https://helpforum.sky.com/t5/Broadband/New-router/m-p/4917214#M468516 <P>Am trying to install my new hub and for the last 2 hours my sky VIP is telling me it is trying to update it and will tell me when ready have tried reinstalling multiple time&nbsp;</P><P>very annoying it does seem to be working but can't stop this on my sky app&nbsp;</P> Thu, 20 Feb 2025 16:43:56 GMT younded 2025-02-20T16:43:56Z https://helpforum.sky.com/t5/Broadband/New-router/m-p/4917214#M468516 <P>Am trying to install my new hub and for the last 2 hours my sky VIP is telling me it is trying to update it and will tell me when ready have tried reinstalling multiple time&nbsp;</P><P>very annoying it does seem to be working but can't stop this on my sky app&nbsp;</P> Thu, 20 Feb 2025 16:43:56 GMT https://helpforum.sky.com/t5/Broadband/New-router/m-p/4917214#M468516 younded 2025-02-20T16:43:56Z https://helpforum.sky.com/t5/Broadband/New-router/m-p/4917234#M468523 <P><SPAN>So it isn't the instaltion of the new hub that is the issue but that the update seems to go have got stuck with the MySky app, can you access the internet and websites OK on the device ?</SPAN></P> Thu, 20 Feb 2025 16:57:30 GMT https://helpforum.sky.com/t5/Broadband/New-router/m-p/4917234#M468523 caesarome 2025-02-20T16:57:30Z https://helpforum.sky.com/t5/Broadband/New-router/m-p/4917258#M468526 <P>Yes but have sorted</P><P>it thank you&nbsp;</P> Thu, 20 Feb 2025 17:16:17 GMT https://helpforum.sky.com/t5/Broadband/New-router/m-p/4917258#M468526 younded 2025-02-20T17:16:17Z