topic Poor broadband plus extra apps pooooor in Broadband

Poor broadband plus extra apps pooooor

Faye34 — Thu, 20 Feb 2025 04:58:37 GMT

I have purchased sky for years 12 years plus

I don't get broadband in every room I'm on fibre super fast broadband

I also purchased extra apps

Netflix

Hayu

Discovery+
Paramount

my sky constantly has no signal and shuts it's self down.......... what am I paying for???????

Re: Poor broadband plus extra apps pooooor

Faye34 — Thu, 20 Feb 2025 05:00:19 GMT

Sky Go

cant even use this anymore it's impossible !!!!!!!!

I pay nearly £200

a month for what ??????

Re: Poor broadband plus extra apps pooooor

Faye34 — Thu, 20 Feb 2025 05:01:51 GMT

Where is my reply apart from my own

absolute disgrace 12 years plus of a customer

Re: Poor broadband plus extra apps pooooor

MarkGoldsmith — Thu, 20 Feb 2025 08:32:13 GMT

@Faye34 wrote:
Where is my reply apart from my own
absolute disgrace 12 years plus of a customer

@Faye34 this is a community forum of other Sky customers, not a method of directly contacting Sky customer services.

Unless you have Sky WIFI Max, the only guranteed broadband speed is what is received by your router/hub. To have a gurantee for a WiFi signal across your property you need to have the Sky Wifi Max package.

WIFI signals will be affected by numerous local environmental factors.

Re: Poor broadband plus extra apps pooooor

Annie+UK — Thu, 20 Feb 2025 09:45:18 GMT

How to make a complaint to sky: Sky Customer Complaints Code of Practice

Sky Customer Complaints Form