https://helpforum.sky.com/t5/Broadband/WiFi-not-connected-to-internet/m-p/4916497#M468343 <P>Wifi not connected to the internet, unplugging and plugging cables as well as restarting box has not worked. LOS light red on openreach box/socket.&nbsp;</P> Wed, 19 Feb 2025 22:25:56 GMT MollyAArchbold 2025-02-19T22:25:56Z https://helpforum.sky.com/t5/Broadband/WiFi-not-connected-to-internet/m-p/4916497#M468343 <P>Wifi not connected to the internet, unplugging and plugging cables as well as restarting box has not worked. LOS light red on openreach box/socket.&nbsp;</P> Wed, 19 Feb 2025 22:25:56 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-connected-to-internet/m-p/4916497#M468343 MollyAArchbold 2025-02-19T22:25:56Z https://helpforum.sky.com/t5/Broadband/WiFi-not-connected-to-internet/m-p/4916510#M468348 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4107983">@MollyAArchbold</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 19 Feb 2025 22:46:02 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-connected-to-internet/m-p/4916510#M468348 caesarome 2025-02-19T22:46:02Z