https://helpforum.sky.com/t5/Broadband/Internet-but-no-wifi/m-p/4916363#M468322 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4334778">@Laura123</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 19 Feb 2025 19:53:08 GMT caesarome 2025-02-19T19:53:08Z https://helpforum.sky.com/t5/Broadband/Internet-but-no-wifi/m-p/4916264#M468309 <P>I've turned my tv off multiplied times it's sky glass so if no internet. Nothing works. App is saying everything is fine. Box is Orange&nbsp;</P> Wed, 19 Feb 2025 18:19:51 GMT https://helpforum.sky.com/t5/Broadband/Internet-but-no-wifi/m-p/4916264#M468309 Laura123 2025-02-19T18:19:51Z https://helpforum.sky.com/t5/Broadband/Internet-but-no-wifi/m-p/4916363#M468322 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4334778">@Laura123</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 19 Feb 2025 19:53:08 GMT https://helpforum.sky.com/t5/Broadband/Internet-but-no-wifi/m-p/4916363#M468322 caesarome 2025-02-19T19:53:08Z