https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4915870#M468210 <P>We don't have WiFi at my place, what could be the problem?</P> Wed, 19 Feb 2025 11:29:40 GMT Clara9 2025-02-19T11:29:40Z https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4915870#M468210 <P>We don't have WiFi at my place, what could be the problem?</P> Wed, 19 Feb 2025 11:29:40 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4915870#M468210 Clara9 2025-02-19T11:29:40Z https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4915881#M468214 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4334395">@Clara9</a>&nbsp;wrote:<BR /><P>We don't have WiFi at my place, what could be the problem?</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4334395">@Clara9</a>&nbsp;</P><P>To begin with try checking if there are any outages in your area using following link.<BR /><BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR /><BR />If this shows no issues you could try running the line test at the following link.<BR /><BR /><BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 19 Feb 2025 11:44:51 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4915881#M468214 Doc5907 2025-02-19T11:44:51Z