topic Re: Streaming apps freezing in Broadband https://helpforum.sky.com/t5/Broadband/Streaming-apps-freezing/m-p/4915783#M468170 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Wed, 19 Feb 2025 10:12:26 GMT Lisa-P1987 2025-02-19T10:12:26Z Streaming apps freezing https://helpforum.sky.com/t5/Broadband/Streaming-apps-freezing/m-p/4915334#M468021 <P>Does anyone have issues with their apps freezing. I have ultrafast plus and a skyq box. But apps keep freezing every 5 mins or so.&nbsp;<BR />Prime is the worst one followed closely by Disney plus. &nbsp;<BR />I've checked all the equipment thru sky. All ok. Ran a speed checker on it. It's worst time is around 6 pm onwards. But the speed checker tells my my average is a lot lower than the sky one tells me.&nbsp;<BR />any ideas on what the issue could be.&nbsp;<BR />thanks.&nbsp;<BR /><BR /></P> Tue, 18 Feb 2025 18:16:54 GMT https://helpforum.sky.com/t5/Broadband/Streaming-apps-freezing/m-p/4915334#M468021 keith4745 2025-02-18T18:16:54Z Re: Streaming apps freezing https://helpforum.sky.com/t5/Broadband/Streaming-apps-freezing/m-p/4915783#M468170 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Wed, 19 Feb 2025 10:12:26 GMT https://helpforum.sky.com/t5/Broadband/Streaming-apps-freezing/m-p/4915783#M468170 Lisa-P1987 2025-02-19T10:12:26Z