https://helpforum.sky.com/t5/Broadband/Everything-connected-no-internet/m-p/4915741#M468153 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Wed, 19 Feb 2025 09:41:23 GMT Lisa-P1987 2025-02-19T09:41:23Z https://helpforum.sky.com/t5/Broadband/Everything-connected-no-internet/m-p/4915058#M467965 <P>I have troubleshooted and the app says everything is fine. On the router the light for internet is not even on. But the green light for WiFi is on. However none of my devices are able to connect. I get served with the diagnostics page everytime I try to connect to my WiFi. Please help.&nbsp;</P> Tue, 18 Feb 2025 14:08:59 GMT https://helpforum.sky.com/t5/Broadband/Everything-connected-no-internet/m-p/4915058#M467965 Sophievd03 2025-02-18T14:08:59Z https://helpforum.sky.com/t5/Broadband/Everything-connected-no-internet/m-p/4915741#M468153 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Wed, 19 Feb 2025 09:41:23 GMT https://helpforum.sky.com/t5/Broadband/Everything-connected-no-internet/m-p/4915741#M468153 Lisa-P1987 2025-02-19T09:41:23Z