https://helpforum.sky.com/t5/Broadband/Sky-Wifi-Max/m-p/4915731#M468146 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Wed, 19 Feb 2025 09:36:59 GMT Lisa-P1987 2025-02-19T09:36:59Z https://helpforum.sky.com/t5/Broadband/Sky-Wifi-Max/m-p/4914851#M467929 <P>I have just "upgraded" to Sky Wifi Max. I had no problems with my previous router (black one). I renewed my contract about 10 days ago. At that time I was told the new hub was better and cheaper. So a no brainer. In reality its been very disappointing and frustrating. Netfix and Prime both freeze and several devices regullarly drop out. Afrer 11 years with sky I am seriously considering cancelling my conract.</P> Tue, 18 Feb 2025 11:12:16 GMT https://helpforum.sky.com/t5/Broadband/Sky-Wifi-Max/m-p/4914851#M467929 Ian+Brammet 2025-02-18T11:12:16Z https://helpforum.sky.com/t5/Broadband/Sky-Wifi-Max/m-p/4915731#M468146 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Wed, 19 Feb 2025 09:36:59 GMT https://helpforum.sky.com/t5/Broadband/Sky-Wifi-Max/m-p/4915731#M468146 Lisa-P1987 2025-02-19T09:36:59Z