https://helpforum.sky.com/t5/Broadband/Sky-router/m-p/4915204#M467992 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4333795">@Acorn1</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 18 Feb 2025 16:12:48 GMT caesarome 2025-02-18T16:12:48Z https://helpforum.sky.com/t5/Broadband/Sky-router/m-p/4915141#M467978 <P>Hi I think my router is faulty, broadband WiFi keeps going off every few hours&nbsp;</P> Tue, 18 Feb 2025 15:24:35 GMT https://helpforum.sky.com/t5/Broadband/Sky-router/m-p/4915141#M467978 Acorn1 2025-02-18T15:24:35Z https://helpforum.sky.com/t5/Broadband/Sky-router/m-p/4915204#M467992 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4333795">@Acorn1</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 18 Feb 2025 16:12:48 GMT https://helpforum.sky.com/t5/Broadband/Sky-router/m-p/4915204#M467992 caesarome 2025-02-18T16:12:48Z