https://helpforum.sky.com/t5/Broadband/Can-t-connect-to-new-wifi/m-p/4914891#M467938 I'm setting up my hub today. I can find the WiFi name on my phone internet settings but when I type in the password sent it doesn't recognise it so I currently can't add any devices or a cess any internet at home I don't have phone signal where I live so I need to fix this quickly Tue, 18 Feb 2025 11:44:39 GMT AndiT543 2025-02-18T11:44:39Z https://helpforum.sky.com/t5/Broadband/Can-t-connect-to-new-wifi/m-p/4914891#M467938 I'm setting up my hub today. I can find the WiFi name on my phone internet settings but when I type in the password sent it doesn't recognise it so I currently can't add any devices or a cess any internet at home I don't have phone signal where I live so I need to fix this quickly Tue, 18 Feb 2025 11:44:39 GMT https://helpforum.sky.com/t5/Broadband/Can-t-connect-to-new-wifi/m-p/4914891#M467938 AndiT543 2025-02-18T11:44:39Z https://helpforum.sky.com/t5/Broadband/Can-t-connect-to-new-wifi/m-p/4914903#M467940 <P>Judging by the many similar posts, you're almost certainly misreading the password. Unfortunately Sky didn't think to exclude characters that can be easily misread like 0 &amp; O or 1 &amp; l. Try taking a pic of the password on your phone &amp; zooming into it to see if it's clearer.</P> Tue, 18 Feb 2025 11:51:58 GMT https://helpforum.sky.com/t5/Broadband/Can-t-connect-to-new-wifi/m-p/4914903#M467940 FLC 2025-02-18T11:51:58Z https://helpforum.sky.com/t5/Broadband/Can-t-connect-to-new-wifi/m-p/4914922#M467945 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4333594">@AndiT543</a>&nbsp;if you are reading the password correctly delete the connection and fully reboot the phonecwhich should clear a fault where the password memory field gets corrupted.</P> Tue, 18 Feb 2025 12:04:30 GMT https://helpforum.sky.com/t5/Broadband/Can-t-connect-to-new-wifi/m-p/4914922#M467945 Chrisee 2025-02-18T12:04:30Z