https://helpforum.sky.com/t5/Broadband/Network-connection/m-p/4914859#M467933 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4333481">@Roberthulley</a>&nbsp;donyou mean your Sky hub has lost its connection to the exchange? If so run the Service Checker in the My Sky app over a mobike connection as that will tell you if Sky are aware of an issue affecting your line. If it doesn't call Sky to report the fault.</P> Tue, 18 Feb 2025 11:18:18 GMT Chrisee 2025-02-18T11:18:18Z https://helpforum.sky.com/t5/Broadband/Network-connection/m-p/4914775#M467912 <P>My WiFi is ok but my box has no network connection&nbsp;</P> Tue, 18 Feb 2025 09:55:37 GMT https://helpforum.sky.com/t5/Broadband/Network-connection/m-p/4914775#M467912 Roberthulley 2025-02-18T09:55:37Z https://helpforum.sky.com/t5/Broadband/Network-connection/m-p/4914859#M467933 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4333481">@Roberthulley</a>&nbsp;donyou mean your Sky hub has lost its connection to the exchange? If so run the Service Checker in the My Sky app over a mobike connection as that will tell you if Sky are aware of an issue affecting your line. If it doesn't call Sky to report the fault.</P> Tue, 18 Feb 2025 11:18:18 GMT https://helpforum.sky.com/t5/Broadband/Network-connection/m-p/4914859#M467933 Chrisee 2025-02-18T11:18:18Z