https://helpforum.sky.com/t5/Broadband/Phone-line-has-come-down/m-p/4914858#M467932 <P>My phone line has come down over the weekend (when we were away) and Open Reach have removed it... they say we need to contact Sky to get it reattached - anyone had experience of this?</P> Tue, 18 Feb 2025 11:17:59 GMT RachelRadford 2025-02-18T11:17:59Z https://helpforum.sky.com/t5/Broadband/Phone-line-has-come-down/m-p/4914858#M467932 <P>My phone line has come down over the weekend (when we were away) and Open Reach have removed it... they say we need to contact Sky to get it reattached - anyone had experience of this?</P> Tue, 18 Feb 2025 11:17:59 GMT https://helpforum.sky.com/t5/Broadband/Phone-line-has-come-down/m-p/4914858#M467932 RachelRadford 2025-02-18T11:17:59Z https://helpforum.sky.com/t5/Broadband/Phone-line-has-come-down/m-p/4914861#M467934 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4333570">@RachelRadford</a> you need to report the fault to Sky so thry can get Openreach to replace it. These things happen but can takecquiteca while to get sorted.&nbsp;</P> <P>&nbsp;</P> <P>I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.</P> Tue, 18 Feb 2025 11:20:20 GMT https://helpforum.sky.com/t5/Broadband/Phone-line-has-come-down/m-p/4914861#M467934 Chrisee 2025-02-18T11:20:20Z https://helpforum.sky.com/t5/Broadband/Phone-line-has-come-down/m-p/4914868#M467935 <P>Fab - thanks - the bot wouldn't let me speak to someone to sort it <span class="lia-unicode-emoji" title=":grinning_face:">😀</span></P> Tue, 18 Feb 2025 11:22:08 GMT https://helpforum.sky.com/t5/Broadband/Phone-line-has-come-down/m-p/4914868#M467935 RachelRadford 2025-02-18T11:22:08Z https://helpforum.sky.com/t5/Broadband/Phone-line-has-come-down/m-p/4915057#M467964 <P>Hi there! Thank you for escalating this. We have sent an invite to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4333570">@RachelRadford</a></SPAN>.</P> Tue, 18 Feb 2025 14:04:16 GMT https://helpforum.sky.com/t5/Broadband/Phone-line-has-come-down/m-p/4915057#M467964 Addie15 2025-02-18T14:04:16Z