topic Applied for Sky Full fibre 500 unsure of wether we are eligble in Broadband

Applied for Sky Full fibre 500 unsure of wether we are eligble

unclejoey — Mon, 17 Feb 2025 19:37:06 GMT

My mum has signed us up for Sky full fiber 500 as it became avaiable on the app. Im worried that we will not be able to have this package as we do not have a fiber cable installed and when we have tried to sign up for virgin in the past the engineers said we cannot have it. Our current sky package i believe is connected by a phone line would they possibly install a fiber cable using this method?

Thanks!

Re: Applied for Sky Full fibre 500 unsure of wether we are eligble

unclejoey — Mon, 17 Feb 2025 19:39:29 GMT

Re: Applied for Sky Full fibre 500 unsure of wether we are eligble

cookiemonsteruk — Mon, 17 Feb 2025 19:43:07 GMT

@unclejoey

It will be installed overhead and a hoist/cherrypicker is requiref

Re: Applied for Sky Full fibre 500 unsure of wether we are eligble

unclejoey — Mon, 17 Feb 2025 19:44:28 GMT

Thanks for the quick response i appreciate it. That sounds great then hopefully there are no complications!

Re: Applied for Sky Full fibre 500 unsure of wether we are eligble

cookiemonsteruk — Mon, 17 Feb 2025 19:46:46 GMT

@unclejoey

Any complications would be in the notes. In addition its a 1 stage install.

Which is a good sign

Re: Applied for Sky Full fibre 500 unsure of wether we are eligble

unclejoey — Mon, 17 Feb 2025 19:54:34 GMT

Oh great then that sounds positive, thanks again for your time.

Re: Applied for Sky Full fibre 500 unsure of wether we are eligble

cookiemonsteruk — Mon, 17 Feb 2025 19:59:20 GMT

@unclejoey

Does your mum have a telecare alarm system reliant on the old copper phone line.

Re: Applied for Sky Full fibre 500 unsure of wether we are eligble

unclejoey — Tue, 18 Feb 2025 07:11:29 GMT

No mate, no alarm system.

Re: Applied for Sky Full fibre 500 unsure of wether we are eligble

Chrisee — Tue, 18 Feb 2025 07:19:14 GMT

@unclejoey should be straightforward but we do hear of snags but modt installs are simple.

Re: Applied for Sky Full fibre 500 unsure of wether we are eligble

unclejoey — Tue, 18 Feb 2025 07:33:54 GMT

Thanks it's sounding more positive than I first imagined hopefully it goes snag free.