topic Re: internet and voice lights on my router keep going orange and wifi keeps dropping in Broadband https://helpforum.sky.com/t5/Broadband/internet-and-voice-lights-on-my-router-keep-going-orange-and-wifi-keeps-dropping/m-p/4914284#M467756 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4333197">@Antgray116</a>&nbsp;wrote:<BR /> <P>I did the diagnostics on the website and it says it's fine, but it isn't.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Was that this line test that you ran:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P>&nbsp;</P> <P>After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 17 Feb 2025 19:34:39 GMT caesarome 2025-02-17T19:34:39Z internet and voice lights on my router keep going orange and wifi keeps dropping https://helpforum.sky.com/t5/Broadband/internet-and-voice-lights-on-my-router-keep-going-orange-and-wifi-keeps-dropping/m-p/4914277#M467753 <P>internet and voice lights on my router keep going orange and wifi keeps dropping. I've reset it from the plug and the reset button. It connects for a short period of time and then drops. I did the diagnostics on the website and it says it's fine, but it isn't.&nbsp;</P> Mon, 17 Feb 2025 19:29:16 GMT https://helpforum.sky.com/t5/Broadband/internet-and-voice-lights-on-my-router-keep-going-orange-and-wifi-keeps-dropping/m-p/4914277#M467753 Antgray116 2025-02-17T19:29:16Z Re: internet and voice lights on my router keep going orange and wifi keeps dropping https://helpforum.sky.com/t5/Broadband/internet-and-voice-lights-on-my-router-keep-going-orange-and-wifi-keeps-dropping/m-p/4914284#M467756 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4333197">@Antgray116</a>&nbsp;wrote:<BR /> <P>I did the diagnostics on the website and it says it's fine, but it isn't.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Was that this line test that you ran:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P>&nbsp;</P> <P>After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 17 Feb 2025 19:34:39 GMT https://helpforum.sky.com/t5/Broadband/internet-and-voice-lights-on-my-router-keep-going-orange-and-wifi-keeps-dropping/m-p/4914284#M467756 caesarome 2025-02-17T19:34:39Z Re: internet and voice lights on my router keep going orange and wifi keeps dropping https://helpforum.sky.com/t5/Broadband/internet-and-voice-lights-on-my-router-keep-going-orange-and-wifi-keeps-dropping/m-p/4914318#M467772 <P>Yay! That worked perfectly. Thanks so much</P> Mon, 17 Feb 2025 20:06:13 GMT https://helpforum.sky.com/t5/Broadband/internet-and-voice-lights-on-my-router-keep-going-orange-and-wifi-keeps-dropping/m-p/4914318#M467772 Antgray116 2025-02-17T20:06:13Z