https://helpforum.sky.com/t5/Broadband/Broadband-hub-replacement/m-p/4914080#M467715 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3381657">@Lego+Fan</a>&nbsp;</P> <P>Your Sky Q box will need connecting to your new wirless network:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/setting-up-sky-q-connect-to-sky-hub" target="_blank">https://www.sky.com/help/articles/setting-up-sky-q-connect-to-sky-hub</A></P> Mon, 17 Feb 2025 17:21:54 GMT caesarome 2025-02-17T17:21:54Z https://helpforum.sky.com/t5/Broadband/Broadband-hub-replacement/m-p/4913975#M467695 <P>Hi everyone,&nbsp;</P><P>I replied to the email about no further updates to our Sky hub from Dec 2025 and ordered a replacement.&nbsp;</P><P>This arrived within 2 days ( very impressed), however, even though we have reconnected mobiles and laptop to the new WiFi number and password, our Amazon Prime, Disney and Netflix no longer works, says not connected to the Internet. We have done the usual unplug etc but not sure what to do next. Also we have the extra Sky Q mini box in the bedroom, and that TV is having the same issues. Both tvs are LG.</P><P>Any help is much appreciated.</P><P>Malc&nbsp;</P><P>&nbsp;</P> Mon, 17 Feb 2025 16:21:00 GMT https://helpforum.sky.com/t5/Broadband/Broadband-hub-replacement/m-p/4913975#M467695 Lego+Fan 2025-02-17T16:21:00Z https://helpforum.sky.com/t5/Broadband/Broadband-hub-replacement/m-p/4914080#M467715 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3381657">@Lego+Fan</a>&nbsp;</P> <P>Your Sky Q box will need connecting to your new wirless network:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/setting-up-sky-q-connect-to-sky-hub" target="_blank">https://www.sky.com/help/articles/setting-up-sky-q-connect-to-sky-hub</A></P> Mon, 17 Feb 2025 17:21:54 GMT https://helpforum.sky.com/t5/Broadband/Broadband-hub-replacement/m-p/4914080#M467715 caesarome 2025-02-17T17:21:54Z