https://helpforum.sky.com/t5/Broadband/speed/m-p/4913681#M467631 our Internet connection is always bad its more then 5 days now Mon, 17 Feb 2025 12:33:27 GMT kuckie 2025-02-17T12:33:27Z https://helpforum.sky.com/t5/Broadband/speed/m-p/4913681#M467631 our Internet connection is always bad its more then 5 days now Mon, 17 Feb 2025 12:33:27 GMT https://helpforum.sky.com/t5/Broadband/speed/m-p/4913681#M467631 kuckie 2025-02-17T12:33:27Z https://helpforum.sky.com/t5/Broadband/speed/m-p/4913683#M467632 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4332802">@kuckie</a>&nbsp;wrote:<BR />our Internet connection is always bad its more then 5 days now<HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4332802">@kuckie</a>&nbsp;</P><P>To begin with try checking if there are any outages in your area using following link.<BR /><BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR /><BR />If this shows no issues you could try running the line test at the following link.<BR /><BR /><BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 17 Feb 2025 12:35:46 GMT https://helpforum.sky.com/t5/Broadband/speed/m-p/4913683#M467632 Doc5907 2025-02-17T12:35:46Z