https://helpforum.sky.com/t5/Broadband/Slow-wifi/m-p/4912873#M467451 Hu I've been having problems with my wifi for about a week now. Ping is jumping about on average 300-400 and I'm getting only about 5 megabytes download. When I did the phone test it said there was an issue with the home WiFi set up but the internet tester thing is saying there's no problems. Sun, 16 Feb 2025 13:33:03 GMT Lumiluff 2025-02-16T13:33:03Z https://helpforum.sky.com/t5/Broadband/Slow-wifi/m-p/4912873#M467451 Hu I've been having problems with my wifi for about a week now. Ping is jumping about on average 300-400 and I'm getting only about 5 megabytes download. When I did the phone test it said there was an issue with the home WiFi set up but the internet tester thing is saying there's no problems. Sun, 16 Feb 2025 13:33:03 GMT https://helpforum.sky.com/t5/Broadband/Slow-wifi/m-p/4912873#M467451 Lumiluff 2025-02-16T13:33:03Z https://helpforum.sky.com/t5/Broadband/Slow-wifi/m-p/4913413#M467545 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Mon, 17 Feb 2025 08:32:09 GMT https://helpforum.sky.com/t5/Broadband/Slow-wifi/m-p/4913413#M467545 Addie15 2025-02-17T08:32:09Z https://helpforum.sky.com/t5/Broadband/Slow-wifi/m-p/4915652#M468109 <P>Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.</P> Wed, 19 Feb 2025 08:32:24 GMT https://helpforum.sky.com/t5/Broadband/Slow-wifi/m-p/4915652#M468109 Addie15 2025-02-19T08:32:24Z