broadband and wifi issues

budj — Sun, 16 Feb 2025 11:28:58 GMT

broadband speed has become unreliable, varies between 0.5MBPS and 7 MBPS. Cannot get it fixed via website, no phone numbers available

Unable to fix problems and they prevent me communicating with anyone who can fix the problem. ANy advice welcome.

Re: broadband and wifi issues

Daniel0210 — Sun, 16 Feb 2025 11:30:08 GMT

@budj wrote:

no phone numbers available

@budj
To call Sky dial 150 (free) from your Sky Talk landline or a Sky mobile or alternatively use the following link
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number.

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

topic broadband and wifi issues in Broadband

broadband and wifi issues

Re: broadband and wifi issues