topic Sky mini Q box not connecting in Broadband

Sky mini Q box not connecting

Kill081reggie — Sat, 15 Feb 2025 19:35:54 GMT

Red dot 🔴 where it should be green keeps going through setup to blank screen bony turn off then blue press home offer blank screen then tells me no signal, did all other setups as per online but not connecting

Re: Sky mini Q box not connecting

Addie15 — Sun, 16 Feb 2025 09:21:08 GMT

Hi there, @Kill081reggie. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky mini Q box not connecting

Addie15 — Tue, 18 Feb 2025 09:21:03 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.