topic Re: No internet or voice light in Broadband https://helpforum.sky.com/t5/Broadband/No-internet-or-voice-light/m-p/4912186#M467255 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4293061">@Ab122</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is if no help give Sky a call to report it to them.</P> Sat, 15 Feb 2025 16:37:55 GMT caesarome 2025-02-15T16:37:55Z No internet or voice light https://helpforum.sky.com/t5/Broadband/No-internet-or-voice-light/m-p/4912179#M467252 <P>We had a power cut and the internet box is now not giving a light for internet or voice on the router. I have already tried turning the power off/on, resetting the router and using online diagnostics tool to reset but it isnt working.&nbsp;</P> Sat, 15 Feb 2025 16:29:58 GMT https://helpforum.sky.com/t5/Broadband/No-internet-or-voice-light/m-p/4912179#M467252 Ab122 2025-02-15T16:29:58Z Re: No internet or voice light https://helpforum.sky.com/t5/Broadband/No-internet-or-voice-light/m-p/4912186#M467255 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4293061">@Ab122</a>&nbsp;</P> <P>Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is if no help give Sky a call to report it to them.</P> Sat, 15 Feb 2025 16:37:55 GMT https://helpforum.sky.com/t5/Broadband/No-internet-or-voice-light/m-p/4912186#M467255 caesarome 2025-02-15T16:37:55Z