topic Re: Moving home in Broadband

Moving home

Cew1 — Fri, 14 Feb 2025 19:19:45 GMT

I'm trying to move home with sky, but it wants me to pay my broadband bill early before I can move it. It's not due to 25th Feb so not sure why?

Re: Moving home

Addie15 — Sat, 15 Feb 2025 09:52:55 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Moving home

Addie15 — Mon, 17 Feb 2025 09:58:21 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.