topic Internet connection in Broadband

Internet connection

Philmnd — Fri, 14 Feb 2025 22:16:57 GMT

New sky broudband will not connect ? Service checker says it has a connection

Re: Internet connection

Addie15 — Sun, 16 Feb 2025 09:00:17 GMT

Hi there, @Philmnd. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet connection

Addie15 — Tue, 18 Feb 2025 09:00:16 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.