topic Re: Internet not working in Broadband https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4911428#M467064 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4331001">@Ryanwhitfield1</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is if no help give Sky a call to report it to them.</P> Fri, 14 Feb 2025 19:40:34 GMT caesarome 2025-02-14T19:40:34Z Internet not working https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4911360#M467033 <P>Internet not working, keeps dropping in and out&nbsp;</P> Fri, 14 Feb 2025 18:38:32 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4911360#M467033 Ryanwhitfield1 2025-02-14T18:38:32Z Re: Internet not working https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4911428#M467064 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4331001">@Ryanwhitfield1</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is if no help give Sky a call to report it to them.</P> Fri, 14 Feb 2025 19:40:34 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4911428#M467064 caesarome 2025-02-14T19:40:34Z