https://helpforum.sky.com/t5/Broadband/Loss-of-Internet/m-p/4911377#M467045 Currently have no Internet however the sky app is saying everything is ok. Not sure if this is due to road work Fri, 14 Feb 2025 18:48:48 GMT Matthews182 2025-02-14T18:48:48Z https://helpforum.sky.com/t5/Broadband/Loss-of-Internet/m-p/4911377#M467045 Currently have no Internet however the sky app is saying everything is ok. Not sure if this is due to road work Fri, 14 Feb 2025 18:48:48 GMT https://helpforum.sky.com/t5/Broadband/Loss-of-Internet/m-p/4911377#M467045 Matthews182 2025-02-14T18:48:48Z https://helpforum.sky.com/t5/Broadband/Loss-of-Internet/m-p/4911426#M467063 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4331016">@Matthews182</a>&nbsp;</P> <P>If a reboot of the hub doesn't bring it back to life then try running this line test (I'm not sire if you have run this yet or not):</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is if no help give Sky a call to report it to them.</P> Fri, 14 Feb 2025 19:39:24 GMT https://helpforum.sky.com/t5/Broadband/Loss-of-Internet/m-p/4911426#M467063 caesarome 2025-02-14T19:39:24Z