topic Re: New hub in Broadband

New hub

MrsCR — Fri, 14 Feb 2025 18:34:37 GMT

Do I connect my new hub straight away or wait until December 2025?

Re: New hub

Daniel0210 — Fri, 14 Feb 2025 18:39:11 GMT

If this is as a result of you receiving an email about your old hub needing replacing connect the new one straight away.

Re: New hub

MrsCR — Sat, 15 Feb 2025 11:32:30 GMT

I have already received new hub from sky

Re: New hub

Daniel0210 — Sat, 15 Feb 2025 11:34:45 GMT

@MrsCR

Yes so connect it straight away. No need to wait until December.

Re: New hub

MrsCR — Sat, 15 Feb 2025 11:41:20 GMT

I am 81, so is it easy to connect?

Re: New hub

Daniel0210 — Sat, 15 Feb 2025 12:29:40 GMT

@MrsCR

Ask a family member, friend or neighbour to help if necessary. You can plug it in and you'll need to set up any wireless devices again using the network name and the password which should be on the card that came with the hub.

Re: New hub

MrsCR — Sat, 15 Feb 2025 12:32:06 GMT

Thank you