https://helpforum.sky.com/t5/Broadband/Internet/m-p/4911259#M467009 For the last 2 weeks my internet keeps dropping, and don't have any WiFi connection for around 15 minutes, this is also causing us issues with being able to watch TV as we have the sky glass which needs internet for it to work Fri, 14 Feb 2025 16:28:16 GMT Carly+carrington- 2025-02-14T16:28:16Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/4911259#M467009 For the last 2 weeks my internet keeps dropping, and don't have any WiFi connection for around 15 minutes, this is also causing us issues with being able to watch TV as we have the sky glass which needs internet for it to work Fri, 14 Feb 2025 16:28:16 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/4911259#M467009 Carly+carrington- 2025-02-14T16:28:16Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/4911270#M467013 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2902619">@Carly+carrington-</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is if no help give Sky a call to report it to them.</P> Fri, 14 Feb 2025 16:38:26 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/4911270#M467013 caesarome 2025-02-14T16:38:26Z