topic Re: New router doesn't recognise air printer in Broadband

New router doesn't recognise air printer

Firepuffer — Fri, 14 Feb 2025 14:26:03 GMT

Hi all,

I've just upgraded to full fibre broadband, but since its been installed I can't print wirlessly from any device other than the Mac which is hard wired to the printer.

Printer is a Canon Pixma, which previously worked fine.

Re: New router doesn't recognise air printer

jamesn123 — Fri, 14 Feb 2025 16:21:26 GMT

@Firepuffer

Have you reconnected it to your new broadband router?

Re: New router doesn't recognise air printer

Firepuffer — Fri, 14 Feb 2025 16:25:32 GMT

Do I do that on the printer if so, no. Will have a look at setup

Re: New router doesn't recognise air printer

Chrisee — Fri, 14 Feb 2025 16:29:00 GMT

@Firepuffer you often need to reboot both the printer and the Mac before other devices can pick up the printer. Airprinting is great when it works and a pain when it doesn't.

Re: New router doesn't recognise air printer

Firepuffer — Fri, 28 Feb 2025 11:25:38 GMT

tried this but still no joy. Have tried connecting from the printer. It finds the network OK, but fails to connect?

Alan

Re: New router doesn't recognise air printer

Chrisee — Fri, 28 Feb 2025 11:29:09 GMT

@Firepuffer if youbhavecthe white Sky hub go into the My Sky app to find the hub's advanced settings and changectge WiFi security setting from WPA3-T to WPA2 as the newercsetting can stop some devices connecting.

Re: New router doesn't recognise air printer

Firepuffer — Fri, 28 Feb 2025 11:36:19 GMT

OK thanks, will try this.

Re: New router doesn't recognise air printer

Firepuffer — Fri, 28 Feb 2025 11:59:22 GMT

Thanks thats sorted it!!