topic Updating sky q box in Broadband

Updating sky q box

Kat601 — Fri, 14 Feb 2025 12:35:35 GMT

Had an email to say I need to update the Q box before Christmas,do I need to update the mini boxes aswell , cannot find any information anywhere

Re: Updating sky q box

cookiemonsteruk — Fri, 14 Feb 2025 12:38:53 GMT

@Kat601

I wonder do they mean the sky q broadband router

Re: Updating sky q box

cookiemonsteruk — Fri, 14 Feb 2025 12:40:31 GMT

@Kat601

The sky sky q router no longer compliant with wifi security requirements

Re: Updating sky q box

Kat601 — Fri, 14 Feb 2025 12:41:53 GMT

Yes I understand that, I'm just wondering do the mini boxes need updating aswell?

Re: Updating sky q box

cookiemonsteruk — Fri, 14 Feb 2025 12:45:27 GMT

@Kat601

This has no effect on your sky q tv products if all they want is to give you the latest router

Could you post the email removing any personal details

Re: Updating sky q box

Daniel0210 — Fri, 14 Feb 2025 12:46:20 GMT

@Kat601

Its old Sky routers especially the Sky Q hub if you've received the email that is going out in batches. There's no need for a Sky Q box or mini box exchange.

Re: Updating sky q box

Kat601 — Fri, 14 Feb 2025 12:46:52 GMT

Thank you for your help