topic Re: Sky Pod Connection in Broadband

Sky Pod Connection

JoeP2 — Thu, 13 Feb 2025 18:18:12 GMT

I've had a new router which has taken two weeks to on board and needed an engineer to come and do it. He's added 3 x pods to extend the range and said one the hub is seen on my sky app it will see all the pods too which it doesn't.

how long after on board of router will the pods take to show or should they be on by now?

Re: Sky Pod Connection

Lisa-P1987 — Fri, 14 Feb 2025 09:46:12 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Pod Connection

Addie15 — Sun, 16 Feb 2025 09:45:53 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.