https://helpforum.sky.com/t5/Broadband/Sky-hub-red-light/m-p/4910319#M466719 Trying to connect white sky hub box first time, plugged in cables as instructed, switched on light is white, maybe a little yellowish. Start set up on MySky, light turns red and then nothing, stays on red. Left it for an hour so same. Tried reconnecting 3 times, same. Checked broadband and says okay but still no Internet? Thu, 13 Feb 2025 16:48:18 GMT AntSar69 2025-02-13T16:48:18Z https://helpforum.sky.com/t5/Broadband/Sky-hub-red-light/m-p/4910319#M466719 Trying to connect white sky hub box first time, plugged in cables as instructed, switched on light is white, maybe a little yellowish. Start set up on MySky, light turns red and then nothing, stays on red. Left it for an hour so same. Tried reconnecting 3 times, same. Checked broadband and says okay but still no Internet? Thu, 13 Feb 2025 16:48:18 GMT https://helpforum.sky.com/t5/Broadband/Sky-hub-red-light/m-p/4910319#M466719 AntSar69 2025-02-13T16:48:18Z https://helpforum.sky.com/t5/Broadband/Sky-hub-red-light/m-p/4910323#M466722 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4330117">@AntSar69</a>&nbsp;this page explains what the lights mean&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>.</P> <P>&nbsp;</P> <P>A red light means the hub has failed to connect.to the exchange follow tge steps set out in the above trouble shooter.</P> Thu, 13 Feb 2025 16:52:11 GMT https://helpforum.sky.com/t5/Broadband/Sky-hub-red-light/m-p/4910323#M466722 Chrisee 2025-02-13T16:52:11Z