https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/4909440#M466497 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2795048">@Scriv87</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is if no help give Sky a call to report it to them.</P> Wed, 12 Feb 2025 19:31:28 GMT caesarome 2025-02-12T19:31:28Z https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/4909437#M466495 <P>My fibre broadband has stopped working does anyone know if there have been outages in stoke on trent are?</P> Wed, 12 Feb 2025 19:29:53 GMT https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/4909437#M466495 Scriv87 2025-02-12T19:29:53Z https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/4909440#M466497 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2795048">@Scriv87</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is if no help give Sky a call to report it to them.</P> Wed, 12 Feb 2025 19:31:28 GMT https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/4909440#M466497 caesarome 2025-02-12T19:31:28Z https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/4909443#M466499 <P>Looks like there is an outage in my area, thank you for the prompt response <span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P> Wed, 12 Feb 2025 19:32:57 GMT https://helpforum.sky.com/t5/Broadband/Broadband-issue/m-p/4909443#M466499 Scriv87 2025-02-12T19:32:57Z