https://helpforum.sky.com/t5/Broadband/Droping-internet-at-random-time/m-p/4909363#M466476 <P>Tbh I don't think so its line problem, once we turn on and off plane mode problem gone for a while</P> Wed, 12 Feb 2025 18:09:57 GMT Damian95 2025-02-12T18:09:57Z https://helpforum.sky.com/t5/Broadband/Droping-internet-at-random-time/m-p/4909271#M466449 <P>Hi. Not far ago we renewed contract and once new router was installed at random time a day we've got dropping internet, some like.. Wi-Fi is connected but phones says 'connected without internet' how to solve that?</P><P>It's so annoying and am ready to end contract and get other provider..&nbsp;</P> Wed, 12 Feb 2025 16:30:20 GMT https://helpforum.sky.com/t5/Broadband/Droping-internet-at-random-time/m-p/4909271#M466449 Damian95 2025-02-12T16:30:20Z https://helpforum.sky.com/t5/Broadband/Droping-internet-at-random-time/m-p/4909351#M466472 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4329284">@Damian95</a>&nbsp;unless you are in the first 31 days of a new service Sky will hold you to contract unless you givethem a reasonable chance to sort the issue and they agree to release you.. As it sounds like a line issue simply switching to another supplier wont help unless they use a different network than Openreach.</P> Wed, 12 Feb 2025 17:49:51 GMT https://helpforum.sky.com/t5/Broadband/Droping-internet-at-random-time/m-p/4909351#M466472 Chrisee 2025-02-12T17:49:51Z https://helpforum.sky.com/t5/Broadband/Droping-internet-at-random-time/m-p/4909363#M466476 <P>Tbh I don't think so its line problem, once we turn on and off plane mode problem gone for a while</P> Wed, 12 Feb 2025 18:09:57 GMT https://helpforum.sky.com/t5/Broadband/Droping-internet-at-random-time/m-p/4909363#M466476 Damian95 2025-02-12T18:09:57Z