Wi-Fi signal

Maks1 — Wed, 12 Feb 2025 12:28:40 GMT

I'm having a problem with my Wi-Fi connected to ring doorbell
on TV on my bedroom, which is in the same floor

the signal is not strong and it keeps disconnecting Ring doorbell

I have never had this problem with my previous supplier

can somebody get in touch with me?

preferably on my phone

Thank you

Re: Wi-Fi signal

TimmyBGood — Wed, 12 Feb 2025 17:19:33 GMT

@Maks1 wrote:

can somebody get in touch with me?

preferably on my phone

Unfortunately that won't happen.

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some Sky booster hardware has leaked onto a certain auction site and elsewhere online, but Sky won't offer support with using these.

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

topic Re: Wi-Fi signal in Broadband

Wi-Fi signal

Re: Wi-Fi signal