topic Re: cant get into sky broadband advanced settings in Broadband

cant get into sky broadband advanced settings

slapknuts — Sun, 09 Feb 2025 16:41:11 GMT

cant get into sky broadband advanced settings, says "come back when your sky broadbands been activated" but it has been, first day i connected i could get onto it, now i cant

Re: cant get into sky broadband advanced settings

Tom-W19 — Mon, 10 Feb 2025 09:06:00 GMT

Hi @slapknuts

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: cant get into sky broadband advanced settings

Tom-W19 — Wed, 12 Feb 2025 09:12:33 GMT

Hi there

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.