topic Re: WiFi issue in Broadband

WiFi issue

Jenn1988 — Tue, 11 Feb 2025 20:48:02 GMT

Is anyones WiFi down

Re: WiFi issue

caesarome — Tue, 11 Feb 2025 22:26:42 GMT

@Jenn1988

The first thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker

If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is if no help give Sky a call to report it to them.

Re: WiFi issue

Dawny1511 — Tue, 11 Feb 2025 22:29:07 GMT

Mine has dropped out about 5 times tonight but all the checks say it's okay 🤦🏻‍♀️

Re: WiFi issue

Philm2 — Wed, 12 Feb 2025 01:35:28 GMT

Yes my Wi-Fi just went off