topic Re: Sky max hub ,2.4ghz in Broadband

Sky max hub ,2.4ghz

Jr1973 — Mon, 10 Feb 2025 21:57:08 GMT

Hi, I have just set up my new max hub but it is dual frequency 2.4 & 5ghz but I need it to be just 2.4 for my video doorbell, I have tried online and also using 192.168.0.1 to change settings but I can't seem to stop the 5ghz can you please advise how to do this

Tia Jaime

Re: Sky max hub ,2.4ghz

cookiemonsteruk — Mon, 10 Feb 2025 22:24:20 GMT

@Jr1973

Follow the link below and toggle down for instructions on temporarily disabling 5ghz then reset the wifi on whatever device you are using to set the doorbell up so its on 2.4ghz then the doorbell should follow suit

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

Re: Sky max hub ,2.4ghz

Chrisee — Tue, 11 Feb 2025 07:33:30 GMT

@Jr1973 with the new white hubs use the My Sky app find the hub's advanced settings. Choose the Disable WiFi option and turn off the 5GHz band. Then connect your doorbell and turn the 5GHz band back on the doorbell shoukd stay connected.

Re: Sky max hub ,2.4ghz

Denz — Fri, 22 Aug 2025 14:44:55 GMT

Hi Chrisee,

I just followed your advice and it worked.

I had wasted a lot of time today trying to find a way arpund this issue so I am very grateful 👍