topic Changes to Fibre and now have no internet in Broadband

Changes to Fibre and now have no internet

sheila195 — Mon, 10 Feb 2025 17:34:01 GMT

So I changed to Fibre today and now have no Internet connection. Sky Q wont connect even after all the useless help from Sky. 3rd booking of appointment as Open reach kept cancelling and now I've got to have another off day work to wait in for an engineer as weekend bookings will cost me, fuming as we both work full time and another lost day off work

Re: Changes to Fibre and now have no internet

Tom-W19 — Tue, 11 Feb 2025 08:49:41 GMT

Hi @sheila195

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147