Technical fault returned when I submit a home move request

Sharron8 — Mon, 10 Feb 2025 11:21:46 GMT

We are moving in about a month to a new build house. It is listed allows me to select it as a place to move to but when ever I try to do the final submission it says "sky is experiencing a technical fault" tried multiple times on many different days.

possibly related to the new build address? Can't find a number to speak to anyone and the chat bot is worse than useless

Re: Technical fault returned when I submit a home move request

Daniel0210 — Mon, 10 Feb 2025 11:24:18 GMT

@Sharron8 wrote:

Can't find a number to speak to anyone

@Sharron8
To call Sky dial 150 (free) from your Sky Talk landline or a Sky mobile or alternatively use the following link
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number.

The posting of full phone numbers isn’t permitted on the forum.

Any calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

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Technical fault returned when I submit a home move request

Re: Technical fault returned when I submit a home move request