topic Re: WiFi is 1-2mbps in Broadband

WiFi is 1-2mbps

Ayano — Sun, 09 Feb 2025 23:02:07 GMT

Very slow.

Re: WiFi is 1-2mbps

elderwandninja — Sun, 09 Feb 2025 23:03:54 GMT

Has this just happened or an ongoing issue? It sounds like a fault that needs reporting tbh

Re: WiFi is 1-2mbps

Ayano — Mon, 10 Feb 2025 06:49:20 GMT

Have reported and they said to "stabilize" the network it will take 10-14days. I'm paying for 34GBP for max of 60mbps. I might switch the network to Virgin.

Re: WiFi is 1-2mbps

Chrisee — Mon, 10 Feb 2025 06:59:19 GMT

@Ayano you have 31 day cooling off period for a new connection. However be careful if measuring speeds over wifi as you often dont end up measuring the wifi speed in your home which isnt guaranteed - check the speed shown in the Connection Check in the My Sky app which is what drives the guarantee.

If you have a black Sky hub post its connection stats so forum members can give you an idea of the issue see Sky Hub statistics