Booster

SiShay — Sun, 09 Feb 2025 12:45:49 GMT

Hi, I've recently upgraded to full fibre broadband but the connection in my office frequently drops for no reason. I've tried moving the router as close as possible but it's still very much in the opposite corner of the house. The broadband connection on closer devices seems to be working fine. Is it possible to get a booster so I can boost the signal to my office?

Re: Booster

TimmyBGood — Sun, 09 Feb 2025 13:23:53 GMT

@SiShay

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some Sky booster hardware has leaked onto a certain auction site and elsewhere online, but Sky won't offer support with using these.

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

topic Re: Booster in Broadband

Booster

Re: Booster