topic Re: WiFi keeps going down in Broadband https://helpforum.sky.com/t5/Broadband/WiFi-keeps-going-down/m-p/4905625#M465654 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4321109">@Marialewis</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is if no help give Sky a call to report it to them.</P> Sun, 09 Feb 2025 09:57:46 GMT caesarome 2025-02-09T09:57:46Z WiFi keeps going down https://helpforum.sky.com/t5/Broadband/WiFi-keeps-going-down/m-p/4905587#M465640 Hi we are having trouble with our WiFi it keeps knocking off Sun, 09 Feb 2025 09:11:57 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-going-down/m-p/4905587#M465640 Marialewis 2025-02-09T09:11:57Z Re: WiFi keeps going down https://helpforum.sky.com/t5/Broadband/WiFi-keeps-going-down/m-p/4905625#M465654 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4321109">@Marialewis</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is if no help give Sky a call to report it to them.</P> Sun, 09 Feb 2025 09:57:46 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-going-down/m-p/4905625#M465654 caesarome 2025-02-09T09:57:46Z