https://helpforum.sky.com/t5/Broadband/WiFi-Max-Hub-free/m-p/4905570#M465639 <P>I noticed they are offernig the max hub for new broadband users on the gigafast package at £44.</P><P>However my renewal is £44 with my current hub the black hub 4 why do i not get the new hub?</P> Sun, 09 Feb 2025 08:32:44 GMT BAKER126 2025-02-09T08:32:44Z https://helpforum.sky.com/t5/Broadband/WiFi-Max-Hub-free/m-p/4905570#M465639 <P>I noticed they are offernig the max hub for new broadband users on the gigafast package at £44.</P><P>However my renewal is £44 with my current hub the black hub 4 why do i not get the new hub?</P> Sun, 09 Feb 2025 08:32:44 GMT https://helpforum.sky.com/t5/Broadband/WiFi-Max-Hub-free/m-p/4905570#M465639 BAKER126 2025-02-09T08:32:44Z https://helpforum.sky.com/t5/Broadband/WiFi-Max-Hub-free/m-p/4905664#M465663 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/194126">@BAKER126</a>&nbsp;simply because that is the policy nothing as customers we can do anything about. However the while the new hub does support WiFi6 it has no greater range, isnt compatable with Sky's Q tv system and has less customer controls it may beca blessing in disguise.</P> Sun, 09 Feb 2025 10:24:07 GMT https://helpforum.sky.com/t5/Broadband/WiFi-Max-Hub-free/m-p/4905664#M465663 Chrisee 2025-02-09T10:24:07Z https://helpforum.sky.com/t5/Broadband/WiFi-Max-Hub-free/m-p/4905818#M465688 <P>Didn't realise it was not compatible with sky q, I have sky q . That sounds bizarre will they release one in the future which works?</P><P>&nbsp;</P><P>Thanks for your answer.</P> Sun, 09 Feb 2025 12:57:55 GMT https://helpforum.sky.com/t5/Broadband/WiFi-Max-Hub-free/m-p/4905818#M465688 BAKER126 2025-02-09T12:57:55Z